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From the minute I ordered to the moment my product was delivered. The customer service was excellent. I forgot to personalise my duck so messaged the team. Within minutes had a Lovely message saying no problem what would u like. Then the product came and you can tell it was made with love and skill. The first of many orders from me.
After waiting 17 day’s for my duck to arrive, it was too late for my fathers birthday( that’s who I got it for!).
If ordering from here, please make sure you allow at least 17 day's before the day you actually need, just to allow the producer enough time to make it and send it.